Please read these Terms carefully before using vcity155. By accessing or using the platform, you agree to be bound by all provisions set out herein.
You must be 21 or older to register and use vcity155. By creating an account, you represent that you meet this requirement and are not subject to any applicable exclusion.
All transactions on vcity155 are conducted in MYR. Withdrawals are subject to identity verification. Bonus funds are subject to applicable wagering requirements before withdrawal.
vcity155 reserves the right to void bets, withhold withdrawals, or close accounts where fraudulent activity, system abuse, or collusion is detected.
vcity155 provides deposit limits, self-exclusion, and cooling-off tools to all account holders. Using the platform constitutes acceptance of our Responsible Gaming policy.
In these Terms and Conditions, the following terms shall have the meanings ascribed to them below, unless the context otherwise requires:
By accessing the vcity155 Platform, creating an Account, or using any of the Services, you unconditionally agree to be bound by these Terms and Conditions in their entirety, together with vcity155's Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to any provision of these Terms, you must immediately cease using the Platform and, if you hold an Account, contact support to arrange closure. Continued use of the Platform after any amendment to these Terms constitutes acceptance of the amended Terms.
vcity155 reserves the right to amend, update, or replace these Terms at any time. Amendments take effect upon publication at vcity155.net/terms-conditions. It is your responsibility to review these Terms periodically. Material changes will be communicated to registered Account holders via the contact details held on file.
Use of the vcity155 Platform is strictly subject to the following eligibility requirements:
Each natural person may hold only one Account on vcity155. Duplicate accounts will be closed without notice and any balance associated with the duplicate account may be forfeited. You must provide accurate, current, and complete information at the time of registration and must promptly update your Account information if any details change.
vcity155 is required to verify the identity of all Account holders prior to processing withdrawal requests. You will be required to submit a valid Malaysian MyKad or passport, together with supporting documentation, as part of the Know Your Customer (KYC) process. Failure to complete KYC verification within the stipulated period may result in suspension of withdrawal functionality.
You are solely responsible for maintaining the confidentiality of your vcity155 Account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any third party under any circumstances.
vcity155 reserves the right to require additional verification steps — including but not limited to device authentication, identity confirmation, or temporary session suspension — where unusual login activity is detected on an Account.
All financial transactions on vcity155 are conducted in Malaysian Ringgit (MYR). vcity155 supports the following deposit and withdrawal methods: Touch n Go eWallet, Boost, FPX, Maybank2u, CIMB Clicks, and Public Bank online banking.
For verified accounts, vcity155 aims to process withdrawal requests within 15 minutes. Requests submitted outside standard review windows, or flagged for enhanced due diligence, may take up to 24 hours. vcity155 shall not be liable for delays attributable to third-party payment processors, bank systems, or regulatory compliance requirements.
vcity155 offers various promotional bonuses from time to time, including welcome bonuses, reload bonuses, free spins, and cashback offers. All promotions are subject to specific terms and conditions published alongside each promotion, and to the following general provisions:
vcity155 shall have the final determination in all matters relating to promotional eligibility and wagering requirement calculations. Decisions made by vcity155 management in respect of promotions are final and binding.
The following general rules apply to all betting and gaming activity conducted on vcity155:
Specific game rules for live casino, slots, and sportsbook products are governed by the respective studio or content provider's published rules, which are accessible within each game interface on vcity155.
You expressly agree not to engage in any of the following conduct in connection with your use of vcity155:
vcity155 reserves the right to immediately suspend or permanently close any Account where prohibited conduct is identified or reasonably suspected. In such cases, vcity155 may withhold any balance pending investigation. Where prohibited conduct constitutes a criminal offence, vcity155 reserves the right to report the matter to relevant law enforcement and regulatory authorities.
All content on the vcity155 Platform — including but not limited to software, graphics, trademarks, game interfaces, text, logos, icons, and the overall design and compilation of the Platform — is the exclusive property of vcity155 or its duly licensed content providers and is protected by applicable intellectual property laws.
To the fullest extent permitted by Applicable Laws, vcity155 and its officers, directors, employees, contractors, and licensors shall not be liable for:
Nothing in these Terms shall limit or exclude vcity155's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by Applicable Laws.
You acknowledge and accept that gambling involves financial risk and that you may lose all funds deposited into your vcity155 Account. vcity155 does not guarantee any return on your gaming activity. You are solely responsible for your gambling decisions and any consequences thereof.
vcity155 is committed to promoting responsible gambling across its platform. As a condition of your use of vcity155, you acknowledge the following:
For further information on vcity155's Responsible Gaming framework, including a full description of available tools and links to external support resources, please refer to our dedicated Responsible Gaming page.
vcity155 may, at its sole discretion and without prior notice, suspend or permanently close your Account in any of the following circumstances:
Upon Account closure, any verified balance not subject to pending investigation will be returned to your verified payment method within a reasonable period, net of any applicable deductions permitted under these Terms. Bonus Funds that have not met applicable wagering requirements will not be returned.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of the jurisdiction in which vcity155 holds its primary operating licence from the relevant international gaming authority.
You irrevocably agree that the courts of that jurisdiction shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to vcity155's right to seek injunctive or other equitable relief in any jurisdiction.
vcity155 reserves the right to amend these Terms and Conditions at any time. The updated Terms will be published at vcity155.net/terms-conditions with the revised "Last Updated" date. For material changes, vcity155 will notify registered Account holders via the contact details held on their Account at least 7 days prior to the changes taking effect, where practicable.
Your continued use of the vcity155 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and contact vcity155 to close your Account.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact vcity155 customer support through any of the following channels:
vcity155 aims to acknowledge all written complaints within 24 hours and to provide a substantive response within 5 business days. Where a complaint cannot be resolved internally to your satisfaction, vcity155 will provide details of the applicable external dispute resolution mechanism available under our operating licence.
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